5 Best Order Management Software (OMS) in 2024

Whether you’re a sole trader running an ecommerce store or a multinational organisation processing thousands of B2B sales a day, finding the best order management software (OMS) to suit your needs is essential.

As well as streamlining the order fulfillment process to save you time and money, the right partnerships and integrations can help you to boost customer satisfaction and increase your profits.

In this article, our experts have put together five of the best order management software solutions for businesses in 2024.

The software we’re exploring in this article are: 

• Mintsoft
• Cin7
• Brightpearl
• Veeqo
• Linnworks

We’ve looked into the different options on the market, specifically focusing on order management software providers that we feel are the most suitable for small to medium sized ecommerce businesses in the UK, their potential budget and their need for their software to scale with their growing business.

We have explored each software by looking at their customer reviews across trusted review sites such as Trustpilot, G2 and Capterra, gathered information from their websites on pricing, functionality and specific features, and explored third-party software review articles.

For each order management software listed, we’ve included an overview of why we consider them one of the best, highlighted the key features and their pros and cons – as detailed in real customer reviews.

To help you better compare the options overall, we’ve given each solution an average rating out of 5 stars, based on reviews from Trustpilot, G2 and Capterra.

Note: pricing information and reviews data in this article may change, but is correct at the time of writing (21/05/2024).

By analysing review sites, customer reviews, and the specifics of each software as detailed on their websites, we’ve selected the 5 best order management software solutions for a variety of different requirements. 

We’ve given each one an average rating out of 5 stars, based on reviews from Trustpilot, G2 and Capterra. 

We’d love to be considered one of the best while you’re looking at the options available for Order Management Software. Below, we have included information about our OMS solution, in the same format as the software options discussed on this page. We hope this gives you enough information to include us in your decision-making.

Rating 4.1

Great Trustpilot rating of 4.6, currently no reviews on G2 and minimal customer reviews on Capterra. 

Overview of Mintsoft 

Mintsoft’s cloud-based order fulfillment software is designed to support 3PLs, fulfillment houses and online retailers with their order processing. It features a full range of picking, packing and shipping features, as well as rules-based automation to streamline the process from start to finish. With 150+ integrations and customised reporting, it helps businesses to reduce errors, make data-driven business decisions, and deliver a more consistent service for customers.

Key features include: 

• Single dashboard for multi-channel listings 
• Seamless integrations 
• Intuitive order processing 
• Automated workflows 
• Customised reporting 

Why is Mintsoft one of the best OMS solutions?

Mintsoft has a scalable nature and vast integration capabilities. It’s suitable for small companies upgrading from basic spreadsheets, as well as larger organisations looking to replace existing systems, with the scalability to ensure seamless business growth.

The warehouse management features in addition to its order management capabilities can support multiple warehouse locations as your business grows, while the seamless connectivity with partners such as Fulfillment By Amazon offer endless opportunities for expansion.

Mintsoft Pricing 

Mintsoft’s pricing packages are based on monthly order volume, so it’s able to scale up with the growth of your business.

Pros of Mintsoft 

• Excellent scalability 
• 150+ pre-built integrations 
• Hands-on onboarding support 

Cons of Mintsoft 

• Fewer integrations supported for multi-channel listings
• Some features are only available at an additional cost
• Users report they’d like user interface updates*

*Our customers have access to a feedback portal which allow user feedback to be directly communicated to our Product Team and updates planned into the product development roadmap. User interface updates are scheduled during 2024.

Rating 4.1

Good scores on G2 and Capterra, Trustpilot rating is slightly lower at 3.8.

Overview of Cin7 

Cin7 is an OMS that delivers a real-time picture of inventory status from sourcing to order fulfillment across multiple systems, channels and regions. It offers a wide range of integration capabilities, allowing businesses to expand their product offering and streamline the entire picking, packing and shipping process.

Key features include: 

• Inventory management 
• Warehouse management 
• Automated reordering 
• Built-in sales and order automation 
• Customisable reporting and forecasting tools 

Why is Cin7 one of the best OMS solutions?

Cin7 is a great OMS for businesses starting to centralise their order management processes. It allows users to connect their whole product ecosystem in one place, making it easier to sell in new channels and territories.

Cin7 Pricing

Cin7 have 2 main solutions available, Omni and Core, charged monthly and with pricing tiers that offer various levels of functionality included.

Pros of Cin7 

• 700+ pre-built integrations 
• Connectivity and scalability 
• Hands-on onboarding support 

Cons of Cin7 

• Limited ecommerce integrations 
• Users report frequent bugs
• Users report slow support response times 

Rating 4.5

Consistent scores of 4+ stars across all 3 review sites.

Overview of Brightpearl 

Brightpearl by Sage is an ecommerce-focused OMS offering multi-channel order management. Designed specifically for retail business models, it enables businesses to connect and manage multiple channels through the same interface. Brightpearl integrates with the full retail tech ecosystem and provides real-time trading insights and inventory syncing.

Key features include: 

• Multichannel inventory sync 
• Integrated POS 
• Plug & play 3PL integrations 
• Ecommerce analytics 
• Real-time accounting 

Why is Brightpearl one of the best OMS solutions?

Brightpearl supports real-time, multichannel order management allowing businesses to work with a wider range of suppliers and couriers. It also offers a variety of third-party integrations and payment gateways, providing a more streamlined customer experience.

Brightpearl Pricing

Brightpearl’s pricing is based on the functionality that you need, with the flexibility to add functionality as you need it.

Pros of Brightpearl 

• Payments accepted through 7 gateways 
• Automated inventory allocation, order fulfillment and invoicing 
• Custom reporting for a wide variety of metrics 

Cons of Brightpearl 

• Steep learning curve for new users 
• High initial implementation costs 
• Users report slow support response times 

Rating 4.0

Veeqo have a scores over 4.0 on both G2 and Capterra, Trustpilot rating is lower.

Overview of Veeqo 

Veeqo is a free tool with shipping management as its primary focus. It was recently acquired by Amazon, which means it offers great integration for Amazon sellers, including the same warehouse scanner used to fulfil millions of orders in Amazon Fulfillment Centres.

Key features include: 

• At-a-glance stock status 
• Automated inventory management 
• Inventory tracking across multiple locations 
• Powerful demand forecasting 
• Sales reporting 

Why is Veeqo one of the best OMS solutions? 

While Veeqo’s primary focus is shipping management, it does have some order management capabilities that make it a good option for getting started with an OMS. It’s not a long-term solution, but offers a wide range of capabilities that will be more than enough for many smaller companies.

Veeqo Pricing

Veeqo is free software, powered by Amazon. It’s free regardless of order volumes or user numbers, because Veeqo financially benefit from the shipping volume passed through the tool, to their partner shipping carriers.

Pros of Veeqo 

• Ideal for Amazon sellers 
• No monthly fees or hidden costs 
• Unlimited users and monthly shipments 

Cons of Veeqo 

• Limited features 
• Users report slow support response times 
• Users report frequent bugs and inventory syncing issues 

Rating 4.0

Linnworks have scores over 4.0 on both G2 and Capterra, Trustpilot rating is lower.

Overview of Linnworks 

Linnworks is an all-in-one OMS designed to streamline management of multiple sales channels, warehouses and shipping vendors. Users are able to view and manage the entire fulfillment process from a single dashboard, with automated syncing to ensure an accurate overview of stock levels. Linnworks integrates with hundreds of global marketplaces, D2C platforms, shipping providers, and 3PLs, and connects users through their partner network to enable smoother logistics and business growth.

Key features include: 

• Single dashboard for multi-channel listings 
• Automated shipping label creation and tracking 
• Real-time inventory management 
• Integration with hundreds of global marketplaces and 3PLs 
• Access to a wide partner network 

Why is Linnworks one of the best OMS solutions?

By connecting inventory and order management across multiple ecommerce platforms and marketplaces like Amazon, eBay, Shopify, Magento, and WooCommerce, it reduces the risk of over- or under-ordering stock, and enables comprehensive sales reporting.

Linnworks Pricing

Linnworks offer a single package including their order and inventory management solution, with add-ons available for listings, warehouse management and forecasting. Their website states that they match their pricing directly to the value your business receives.

Pros of Linnworks 

• Stock level syncing across multiple channels 
• Integrates directly with 30+ major carriers and 3PLs 
• Comprehensive analytics and reporting tools 

Cons of Linnworks 

• Users report that pricing plans are expensive 
• Users report slow support response times 
• Users report frequent bugs 

With so many options on the market, deciding which is the best order management software for your business can be daunting. It’s important to take your time and do plenty of research to make sure the OMS you choose is suitable for your needs. 

If you realise after a few months that this particular OMS doesn’t work for your business, that adds up to a lot of wasted time and money. As well as the cost of the software itself, consider the personnel hours required to implement the new system, populate it with essential information, and train staff how to use it.  

While cost is of course an important factor, it shouldn’t be the only thing you base your decision on. You want to make sure that your chosen solution offers all the features you need, without overdelivering and straining your budget. While dropshipping capabilities might be essential for one business, this might be unnecessary bloat for another. As well as the specific functionality, factors like integrations, scalability and security are also important. Take a look at our guide to choosing ecommerce order management software for more detail about the key considerations. 

Your business is unique, and deserves the best possible support to grow and achieve more. If Mintsoft sounds like the best order management software for your needs, we’d love to hear from you. 

To explore Mintsoft and see how we can help your business to grow, book a demo, or visit our complete guide to order management systems to learn more about the benefits of implementing an OMS.