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How much does order management software cost in 2024?

Looking to invest in order management software, but not sure how much you should be paying? The cost of order management software can vary dramatically depending on a number of factors, and how much you pay will depend on your business’ specific requirements. In this article, we’ll discuss the factors that influence the cost of OMS software, as well as how to get the best deal possible.

Guide: Choosing an Order Management System (OMS)
6 minutes

Written by Mintsoft

How much does an order management software system cost?

The cost of an OMS is mostly determined by the size of the business along with the features available within the software as well as the method of delivery. It is therefore difficult to give an accurate estimate of how much order management software costs. 

Prices can vary from £159 a month for small, entry level businesses managing a small amount of orders, to over £1,150+ per month for larger businesses such as 3PLs who manage a much larger number of order, and can further fluctuate with some providers depending on the amount of users required on the system.

At Mintsoft, we are transparent with our order management software pricing, with four different plans: 

  • Entry - Pricing for our entry level OMS software starts at £159 per month, suitable for e-commerce retailers processing up to 500 orders. This includes access to all of our out-of-the-box shopping cart, marketplace and courier integrations.
  • Medium - Pricing for our medium OMS software starts at £325 per month. This includes everything in entry pricing, as well as inventory management and is suitable for businesses processing up to 5000 orders.
  • Large - Pricing for our large OMS software starts at £629 per month. This includes everything from the previous plans, is suitable for businesses fulfilling up to 15,000 orders and can accommodate those working across multiple sites and/or with multiple brands.
  • Custom - Our custom OMS software is costed on a POA basis and it includes all of the features on large, and can be customised with additional features such as accounting integrations, warehouse integrations or our mobile barcode scanning app, to suit the needs of your organisation

Contact us to discuss your order management software requirements and find the best package to suit your business needs.

What features are included in the cost of order management software?

Most OMS packages include basic features such as inventory, order fulfilment, and warehouse management functions. While this might be enough for small businesses, larger organisations and 3PLs may require any of the following features included in some order management software.

Product Catalogue Management

Ability to create and manage product catalogues, including pricing information and product images.

Order Processing

Ability to process orders, including payment processing, order status tracking, and order fulfilment.

Inventory Management

Ability to track inventory levels, including stock levels, order fulfilment, and automated reordering.

Customer Relationship Management

Ability to track customer information, including order histories, contact information, and loyalty programs.

Reporting & Analytics

Ability to generate reports, such as sales and inventory reports, as well as to analyse customer data.

Security & Compliance

Ability to ensure data security and compliance with industry regulations.

Hidden costs to plan for in your budget

Be aware that by investing in an OMS, there may be hidden costs that aren’t included in the monthly subscription cost with a provider.

Implementation

With some OMS providers, implementing some more complex features that need to be created or developed for the specific organisation may come at extra cost.

On-boarding and training

As with any new business system, staff will need to be initially trained on a new order management system. You should factor in around 3-5 days of training your staff, giving teams time to practise and come back with feedback and questions.

You should also budget for training new team members, as well as providing additional training each year to existing staff.

Customisations

An order management system can be custom-made to be bespoke for a specific business. While this makes daily operations run smoother, it may come at an additional cost with some OMS suppliers as not every system is built to be customisable and workarounds may need to be created.

Reasons why companies use order management systems

Companies use order management systems to streamline and automate the process of managing customer orders. These systems allow companies to track orders from placement to delivery, ensuring accuracy and efficiency. They also provide visibility into inventory levels, customer data, and analytics, helping companies to make more informed decisions. 

Additionally, order management systems enable companies to offer customers a better experience, from streamlined checkout processes to personalised product recommendations.

How to determine ROI when using order management software

Like any business decision, the ROI is mainly based on how much time and money the software saves you. While it may be difficult to directly attribute a monetary return on the investment in an order management software system, benefits such as increased operational efficiency, being able to process more orders in a shorter period of time, or increased customer satisfaction due to improved customer service and experience are all indicators of positive investment returns that will be translated into profit.

How to get low cost order management software

Choosing the right order management software for your business can be difficult with lots of different systems and pricing options available. The first step is to determine roughly how much you are willing to invest, which should rule out a number of software packages you simply cannot afford right now. 

The next step is to work out which features you need, as well as considering which features you may need in the short term and long term future.

Read more about order management systems to get a better understanding of what your business may need.

  • Look for free trials or demos. If you’re unsure how well the package will work for your business and how much it’ll cost long term, then try it out where possible. 
  • Avoid the cheapest option. You get what you pay for, and you need to avoid purchasing a warehouse management system that’s difficult to use and doesn’t meet your requirements. 
  • Ask the vendor how they will help you migrate your existing order management data. You don’t want to have to spend hours transferring all that information over by yourself. 

Mintsoft offers order management software with transparent pricing plans with clear, easy to use features and plenty of opportunities for customisation and integration, all at an affordable cost.